Call Toll Free at 1-877-Art-1-Art or Email to help@excellenceninart.com 
Part of our service to you is answering any questions you might have and providing to you as much personalizes decorating assistance as you need.

If you live in Metro-Toronto, Canada area and would like our assistance, Our expert Art Consultant/Interior Decorator will visit your home or office personally.

If your residence is elsewhere, we offer our personal consultation via e-mail (help@excellenceinart.com ), fax 905 305-6771 or call us Toll Free at 1-877-Art-1-Art(278-1-278). Feel free to send us any questions and our professionals will respond with the needed advice, ideas, facts, etc. (Also see "Tips & Advice")

How are your paintings done?
We commission highly talented artists (local & international) to produce 100% hand painted works on canvas. We do not use computer enhancements, canvas transfer, or any other such short cuts. The results - vibrant oil-on-canvas paintings.

What makes Excellence in Art unique?
We carry both Original (one-of-a-kind artwork) and re-create Old Masters. In order to insure the highest quality and accuracy, we limit our recreations to a maximum of two images per single masterpiece per year. Other companies try to follow our marketing concept and employ mediocre artists in order to reproduce in much higher quantities - this detracts from quality and attention to detail. In addition, we meticulously assemble, stretch, and varnish your paintings, using a natural substance called Damar (also used by the Old Masters, Damar can be removed and cleaned even after 300 years).

Can your artists produce any paintings? Even family portraits?
We currently have 3,300 paintings on display in our showroom. In addition, we have recently commissioned our artists to create 500 new pieces to add to our collection. If by chance you don't find the painting you are looking for in our present on-line collection, our artist might have already started working on it, or we can custom create the image of your choice.

What style of art works do you have?
In addition to the recreated museum masterpieces, approximately 60% of our collection are original works of art painted by contemporary artists of today. Included in these two categories you will find paintings that are in the Renaissance style, as well as classic and modern Impressionism. We have portraits from the Romantic period; Also landscapes, florals and still-life's from both Classical and Contemporary times, plus much more.

What is the delivery time frame?
We stocked all oil painting that is shown on our website, therefore we can deliver within the same day or next day. Unless the artwork needs to be stretched, varnished and framed, we need at least 3 working days for us to ship. We use UPS Standard and you will usually receive the artwork within 3 –5 days.

How accurate are the images shown on the website versus the actual painting?
The paintings are quite accurate because we used a sophisticated Digital Camera to take pictures of our images. We are willing to email you more close up pictures/ image of your desired paintings upon request if needed be.

How can I choose which frame to match a particular Painting?
Once we know your decorative motif, We can suggest to you the proper frame and can even e-mail you the painting with variation of frames attached.

How much is the assembly, shipping, handling and Insurance charge for the artwork?
Shipping/handling charge for unstretched canvas painting: $18 -$25

       For paintings with frames: $40 and up depending on size and weight

       Insurance charge is 0.50cent per hundred dollar

       Assembly charge which include stretcher woodframe, stretching and varnishing:

       8x10= $15
      12x16=$20
      16x20=$30
      20x24=$35
      24x36=$40
      30x40=$50
      36x48=$60

      Shipper: UPS Standard, Post Office, or courier of your choice.

"SOLD" can be custom ordered upon request.
It usually take between 6-10 weeks to custom order a painting; depending on the complication of the artwork. We will only give you an in-store credit for unsatisfied custom artwork, less the cost of shipping/handling/insurance charges to and from.

MONEY-BACK RETURN POLICY:

If for some reason you are not happy with the paintings you’ve purchase, you may return it or exchange it within 2 weeks and we will refund your money less shipping, handling, insurance, brokerage & applicable duty (only applicable if painting had not been stretched and framed) All Sales Final for framed paintings. In-store credit for unsatisfied custom artwork.

Please contact us first for Return Procedure:
by e-mail at: order@excellenceinart.com
or by the phone at:1 (905) 305-0177

We accept VISA, MasterCard, Money Order, or Bank Wire Transfer